Privacy Policy
Effective Date: 01/01/2026
Welcome to A Safe Haven Health & Wellness ("us", "we", or "our"). This Privacy Policy governs your visit to www.asafehavenwellness.com, and explains how we collect, safeguard, and disclose information that results from your use of our website.
1. Important Notice Regarding Patient Health Information (PHI)
This Website Privacy Policy applies only to the information collected through your general use of www.asafehavenwellness.com. It does not apply to Protected Health Information (PHI) submitted through our secure patient portal or collected during clinical care. The handling of PHI is strictly governed by the Health Insurance Portability and Accountability Act (HIPAA).
For details on how we protect your clinical information, please review our separate HIPAA Notice of Privacy Practices, available [Insert Link to HIPAA Notice or state "at our clinic office"].
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you.
Personal Data: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Email address
First name and last name
Phone number
Any details voluntarily submitted through contact forms
Usage Data: We may also collect information on how the website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
3. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
4. Use of Data
A Safe Haven Health & Wellness uses the collected data for various purposes:
To provide and maintain our website and services
To notify you about changes to our website
To allow you to participate in interactive features of our website when you choose to do so
To provide customer support and respond to inquiries
To gather analysis or valuable information so that we can improve our website
To monitor the usage of our website
To detect, prevent, and address technical issues
5. Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of A Safe Haven Health & Wellness
Prevent or investigate possible wrongdoing in connection with the website
Protect the personal safety of users of the website or the public
Protect against legal liability
6. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Links to Other Sites
Our website may contain links to other sites that are not operated by us (such as scheduling portals or educational resources). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: ashw.info@icloud.com
By phone: (919) 375-8392
By mail: A Safe Haven Health & Wellness, 8 N Broad Street E, Angier, NC, 27501.
NOTICE OF PRIVACY PRACTICES
A Safe Haven Health & Wellness
Effective Date: 01/01/2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Pledge Regarding Medical Information
The privacy of your medical information is important to us. We understand that your medical information is personal, and we are committed to protecting it. We create a record of the care and services you receive at A Safe Haven Health & Wellness. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by our practice.
This notice will tell you about the ways in which we may use and disclose medical information about you. It also describes your rights and certain obligations we have regarding the use and disclosure of medical information.
We are required by law to:
Make sure that medical information that identifies you is kept private.
Give you this notice of our legal duties and privacy practices with respect to medical information about you.
Follow the terms of the notice that is currently in effect.
Notify you following a breach of unsecured protected health information.
How We May Use and Disclose Medical Information About You
The following categories describe different ways that we use and disclose medical information.
For Treatment: We may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, or other personnel who are involved in taking care of you.
For Payment: We may use and disclose medical information about you so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party.
For Health Care Operations: We may use and disclose medical information about you for practice operations. These uses and disclosures are necessary to run the practice and make sure that all of our patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff in caring for you.
Individuals Involved in Your Care or Payment for Your Care: We may release medical information about you to a friend or family member who is involved in your medical care, unless you object. We may also give information to someone who helps pay for your care.
Special Situations
We may disclose medical information about you without your prior authorization for several other reasons, including:
Public Health Risks: For public health activities, such as preventing or controlling disease, injury, or disability; reporting births and deaths; or reporting child abuse or neglect.
Health Oversight Activities: To a health oversight agency for audits, investigations, inspections, and licensure necessary for the government to monitor the health care system and civil rights laws.
Lawsuits and Disputes: If you are involved in a lawsuit or a dispute, we may disclose medical information in response to a court or administrative order, or in response to a subpoena.
Law Enforcement: If asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons, or similar process.
To Avert a Serious Threat to Health or Safety: When necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.
Workers' Compensation: For workers' compensation or similar programs that provide benefits for work-related injuries or illness.
Note: North Carolina law may require stricter privacy protections for certain highly sensitive information, such as mental health records, substance abuse treatment, and HIV/AIDS information. We will adhere to the stricter state laws where applicable.
Your Rights Regarding Medical Information About You
You have the following rights regarding the medical information we maintain about you:
Right to Inspect and Copy: You have the right to inspect and copy medical information that may be used to make decisions about your care. You must submit your request in writing. We may charge a reasonable fee for the costs of copying, mailing, or other supplies associated with your request.
Right to Amend: If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You must submit your request in writing and provide a reason that supports your request.
Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we made of medical information about you.
Right to Request Restrictions: You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or health care operations. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.
Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.
Right to a Paper Copy of This Notice: You have the right to a paper copy of this notice at any time, even if you have agreed to receive it electronically.
Changes to This Notice
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice in the practice and on our website.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint.
To file a complaint with A Safe Haven Health & Wellness, contact:
Trevor Ulrich
Privacy Officer
A Safe Haven Health & Wellness
8 N Broad Street E, Angier, NC 27501
To file a complaint with the federal government:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
1-877-696-6775